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STORE POLICY

CUSTOMER CARE

At Petxool, we go above and beyond to ensure your satisfaction throughout your pet adoption journey. Our dedicated support team is committed to providing prompt assistance, transparent communication, and responsive support at every step of the process. Whether you're seeking expert guidance in selecting the perfect pet for your family or require post-purchase assistance, we're here to help. Our goal is to make your experience with Petxool seamless and enjoyable, ensuring that both you and your new companion have everything you need to thrive. Your happiness and the well-being of your pet are our top priorities. Please don't hesitate to reach out to us with any inquiries or concerns - we're here to assist you every step of the way. Thank you for choosing Petxool for all your pet adoption needs!

PRIVACY & SAFETY

​At Petxool, we prioritize customer privacy and safety. Your data is protected using industry-standard security measures, encrypted to prevent unauthorized access. We use your information only for specified purposes, never sharing it without consent. Secure SSL encryption ensures safe online transactions. Manage your privacy settings and account security within your Petxool account. We're committed to children's privacy, and policy updates reflect changing practices or laws. Trust Petxool for a secure, private pet adoption experience. Contact us with any questions. Thank you for choosing Petxool.

BULK INQUIRIES

Petxool welcomes bulk inquiries and ensures a seamless experience:

  1. Dedicated Support: Our team offers dedicated assistance for bulk inquiries, ensuring prompt and efficient handling.

  2. Custom Solutions: Tailored solutions are crafted to meet your unique requirements, guaranteeing satisfaction.

  3. Transparent Communication: Stay informed with clear updates on your inquiry's progress, fostering trust and confidence.

  4. Quality Assurance: Each item undergoes thorough quality checks, maintaining our commitment to excellence.

  5. Competitive Pricing: Enjoy competitive rates without compromising quality, maximizing value for your investment.

  6. Flexible Delivery Options: Choose from a range of delivery options to accommodate your schedule and preferences.

  7. Customer Satisfaction: Your satisfaction is our priority. We aim to exceed expectations, ensuring a positive experience.

Contact Petxool today to discuss your bulk inquiries and discover tailored solutions that meet your needs effectively.

PAYMENT METHODS

  1. Credit Cards

  2. Debit Cards

  3. Net Banking

  4. UPI (Unified Payments Interface)

  5. Paylater

  6. BHIM (Bharat Interface for Money)

  7. NEFT (National Electronic Funds Transfer)

  8. RTGS (Real-Time Gross Settlement)

  9. Cash on Delivery (COD)

  10. E-Wallets

  11. EMI (Equated Monthly Installments)

Payment Methods
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